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Our promise

When you shop at City Perfume, whether its on-line or in store, we guarantee that you are buying original designer fragrances, no knockoffs or imposter fragrances. City Perfume are an Authorised Agent for Luxury and Niche brands including Amouage, Creed, Penhaligon's London, Christian Dior, Ralph Lauren and many more, increasing our range on a constant basis.

City Perfume is an authorized retailer for niche and luxury fragrances

As part of a global group we only offer top quality brands that we can guarantee are genuine items! City Perfume is Australia's number one luxury perfumery.

When you shop at City Perfume, whether it’s on-line or in store, we guarantee that you are buying original designer fragrances, no knockoffs or impostor fragrances. City Perfume is an Authorized agent for luxury and niche brands including Amouage, Alexandre J, Creed, Penhaligon's London, Christian Dior, Ralph Lauren , Giorgio Armani, Estee Lauder, Michael Kors, Juliette Has A Gun, Chariol, Salvador Dali, Chloe, Marc Jacobs, Gucci, Hermes, Roberto Cavalli, Lalique, Kenzo, Paco Rabbane, Jean Paul Gaultier, Issey Miyake, Prada, Guerlain, Valentino,Thierry Mugler, Paco Rabanne, Dolce & Gabbana, Hugo Boss, Jimmy Choo, Burberry, Bvlgari, Narciso Rodriguez, Elizabeth Arden, Lancome, Calvin Klein, Givenchy, Donna Karen, Versace, Diesel, Cacharel, Paloma Picaso, Guy Laroche, Ermenegildo Zegna, Tommy Hilfiger, Aramis, Lacoste, Yves Saint Laurent and many more, increasing our range on a constant basis. City Perfume just added to its niche collection Padre Aura Perfume Candles. For the first time in Australia customers can match their favorite fragrance with Padre Aura Candles.

 

City Perfume – Guaranteed Peace of mind

Being an authorised Reseller makes us different from most other online fragrance website. We have genuine stock supplied direct from the brands.

We have fantastic offers for American Express card members.

For over 25 years City Perfume has been the preferred supplier of perfumes to an ever increasing clientele. Shopping online at City Perfume offers you the ability to choose when you shop so you can take time to browse, select items at the touch of a button at home or in the office. Pick up a thank you gift for a colleague, send a birthday present to your best friend or show your Mum you are thinking of her even when you’re busy as it only takes minutes to arrange. Our gift packs and gift vouchers make selecting the right gift so easy when you don't have time to put it all together yourself

We would be delighted to hear from you at any time, should you have ideas for our improvement or ways we might better be of service to you, please send an email to info@cityperfume.com.au.

 

Our Exchange Policy

Under the Australian Consumer Law, you may have the right to return/exchange an item if you believe the item to be faulty. This right is not limited by a defined time frame.

In the case that an item is faulty, City Perfume may deem it necessary to send the item back to the manufacturer or their service agent for an assessment; this will be done within a reasonable time period. In this case, if the item is deemed faulty by the manufacturer you may then be given a refund or exchange, depending on the situation and judgement of City Perfume.

If the item is damaged through misuse or abnormal use of the product, as defined by City Perfume, the manufacturer or their service agent, City Perfume will not provide a refund or exchange.

City Perfume will require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law.

 
Security

City Perfume takes your information and security very seriously and has measures in place to protect the loss, misuse, and alteration of the information under our control. Your security is paramount to us, all online transactions are protected by secure server software. The latest industry standard military grade 128 bit encryption technology will be our standard to protect your credit card information and keep your transaction details secure. If you still have concerns, you may call us on 02-97734202.

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