- Shipping & Returns
Shipping & Returns
When you shop at City Perfume, whether its on-line or in store, we guarantee that you are buying original designer fragrances, no knockoffs or imposter fragrances. City Perfume are an Authorised Agent for Luxury and Niche brands including Amouage, Creed, Penhaligon's London, Christian Dior, Ralph Lauren and many more, increasing our range on a constant basis.
Please choose wisely as we do not offer refunds. City Perfume is an authorised retailer of 100% genuine stock and allowing exchange of items is likely to result in parallel stock or impostor fragrances. If any items need to be returned to us for a genuine reason we will meticulously inspect the product, watermarking and barcodes.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.