Shipping & Returns

Returns Policy

Please choose wisely as we do not offer refunds. City Perfume is an authorised retailer of 100% genuine stock and allowing exchange of items is likely to result in parallel stock or impostor fragrances. If any items need to be returned to us for a genuine reason we will meticulously inspect the product, watermarking and barcodes.     


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

The delivery time will take between 2-6 business day depending on the delivery address. We usually ship daily and we will notify the client if there is any delay could occur. 

 We do not pass the customers details to a third party.